# **Privacy Policy** 

# **DevOps Assist AI -- "Cleo AI"**

**Last Updated:** 03/01/2026

DevOps Assist LLC ("we," "us," or "our") is committed to protecting your
privacy. This Privacy Policy explains how we collect, use, and protect
information when you use the DevOps Assist AI extension ("Extension")
available through the Microsoft Azure DevOps Extension Marketplace.

By installing or using the Extension, you agree to the terms of this
Privacy Policy.

## **1. Information We Collect**

The Extension may process the following types of data:

- **Work Item Data**: Titles, descriptions, acceptance criteria,
  comments, and metadata associated with Azure DevOps work items.

- **Code Snippets**: Source code submitted through pull requests for
  analysis by the Code Reviewer feature.

- **Usage Data**: Anonymous usage metrics such as feature usage
  frequency, error logs, and performance data to improve the Extension.

We do not collect or process personally identifiable information (PII)
unless explicitly provided by the user for support or contact purposes.

## **2. How We Use Your Information**

We use the collected data to:

- Provide and improve the Extension's features (e.g., Evolve, Groom,
  Summarize, Timesheets, Code Reviewer).

- Generate AI-powered suggestions and summaries based on your work item
  or code content.

- Diagnose technical issues and enhance performance and reliability.

- Respond to support requests or feedback (if you contact us directly).

## **3. Data Storage and Residency**

- All data processed by the Extension remains within your Azure DevOps
  environment unless explicitly transmitted to our AI processing
  service.

- If data is transmitted for AI processing, it is handled via secure,
  encrypted channels and processed in Microsoft Azure data centers in
  the United States or in the region configured for your organization.

- We do not store or retain your work item or code data after processing
  unless explicitly required for support or debugging purposes, and only
  with your consent.

## **4. Data Sharing**

We do not sell, rent, or share your data with third parties. Data may be
shared only in the following circumstances:

- With your explicit consent.

- To comply with legal obligations or enforce our Terms of Use.

- With trusted service providers who assist in operating the Extension,
  under strict confidentiality agreements.

## **5. Security**

We implement industry-standard security measures to protect your data,
including:

- Encryption in transit using HTTPS/TLS.

- Access controls and authentication mechanisms.

- Regular security reviews and updates.

## **6. Your Rights**

Depending on your jurisdiction, you may have the right to:

- Access the data we process about you.

- Request correction or deletion of your data.

- Withdraw consent for data processing.

- File a complaint with a data protection authority.

To exercise your rights, please contact us at the address below.

## **7. Children's Privacy**

The Extension is not intended for use by individuals under the age of
13. We do not knowingly collect personal information from children.

## **8. Changes to This Policy**

We may update this Privacy Policy from time to time. We will notify
users of material changes by updating the "Last Updated" date above.
Continued use of the Extension after changes are posted constitutes your
acceptance of the revised policy.

## **9. Contact Us**

If you have any questions or concerns about this Privacy Policy or our
data practices, please contact us at:

Company Name: DevOps Assist LLC\
Company Address:\
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 680 North Lake Shore Drive\
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Suite 110 - 1639\
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chicago, IL 60611\
Email Address: connect@devopsassist.com\
Phone: 772-266-0001\
Website: \[[DevOps Assist](https://devopsassist.com/)\]\
Support: \[[Support Ticket](https://devopsassist.com/support-ticket/)\]\
User Guide: \[[User Guide](https://devopsassist.com/user-guide/)\]\
Learn: \[[Learn](https://devopsassist.com/learn/)\]\
License: \[[License](https://devopsassist.com/license/)\]\
Privacy: \[[Privacy](https://devopsassist.com/privacy/)\]
